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Delhi Govt. To Provide Tele-Counselling & Consultation Services To Frontline Workers

Delhi Insider 25 June 2020


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We have all been anxious at some point as the pandemic has been holding the globe in its vice grip. But can you imagine life as a frontline worker having to deal with the patients on a daily basis? It gets tough and sometimes even takes a mental toll on people and to help them out, this what the Delhi Government plans to do.  

Counselling On Telephone?! | They have launched a tele-counselling and consultation service to help the frontline workers such as doctors, nurses, healthcare professionals and others, who have been at the forefront of this outbreak since day one. Delhi Govt. has collaborated with the Institute of Human Behaviour and Allied Sciences (IHBAS) for this purpose. These services will be available from 8 AM - 8 PM on the numbers +91 9868 396 802 or +91 9868 396 859 from Monday to Saturday. You can request for a session via WhatsApp or a text message which will then be directed to an expert and the caller can either opt for telephonic or video consultation.

The frontline workers seeking help will be asked about their profession, the number of their family members and employer. One can even opt for an in-person consultation if the need arises. Called ‘Samarthan’, senior psychiatrists have volunteered for this service. In a rare instance that the caller doesn’t take the consultation seriously and the expert feels they’re a threat to themselves and others, their kin and employer will be informed about the same. 

If you know someone who needs this, inform them and lend a helping hand.

Sourced Via Hindustan Times